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Hall-Dale Schools Technology Helpdesk

Working with Apple Laptops

Basic Wireless Networking                                            

1. Verify that wireless icon (upper menu bar, left most  icon on right side) has at least two black "curve" segments. If all wireless curve segments are gray then you are not getting a good wireless signal.
2. Place mouse pointer over airport icon. Airport: On should be grayed out. There should be a check next to Hall Dale Wireless Network.
3. Use Firefox or Safari browser programs when surfing the Internet. The Internet Explorer browser software is problematic and not supported.
4. Verify that the Location setting in the Apple menu is configured to either MySchool or Automatic - (either of these is checked).

Basic Printing Operations                                            

1. Printers need to be added to your laptop before you can print to them. There are generally two ways to work with printers on your laptop. You can add them using the Printer Setup Utility or you can work with printers in an Application by going to the file menu and selecting the print window. 
2. From inside an application, go to file - print and the Print window should come up. Printers that have been added to your laptop will be visible in the upper Printer menu. You can click on and add other available networked printers either from the Shared Printers dialogue box or the Bonjour Printers dialog box. 
3. You can also add printers by using the Go menu and opening up the Utilities folder and then clicking on the Printer setup Utility. Click on Add Printer and then select Default Browser in order to browse for available, network printers.
 

Installing and Running Applications                                         

1. Like newer Windows PCs, OS X Macs maintain different user profiles in different folders on the laptop. You can get to the needed user folders by clicking on the Macintosh HD icon on the desktop and then clicking on the Users folder. You only have access to the appropriate user folder and the shared folder. 
2. When adding applications or plug ins to the laptop, they generally must be installed into the Applications folder on the hard drive or in the MyApps folder in your user folder. Applications that are installed anywhere else may not work properly or may be "scrubbed" from their location and then made unusable.
3. You can make an alias of an application that is placed in your MyApps folder and then place the alias on your desktop for easy access to the program.
 

Finding Windows Server Resources and Folders                                           

1. In order to get access to your personnel folders from your laptop, you need to make a connection to the appropriate server. On the menu bar select Go and then select Connect to Server.
2. Under server name type in smb://servername/foldername (example: smb://esserver/smith)
3. If the resource is on a Windows server, a dialog box will come up and it will have the Windows domain name in the upper box. Click on the Name area and enter your Windows user name. Click on the Password area and enter your Windows password.
4. Your network folder or resource should open up on your desktop
5. You can check the box on the bottom and add the network password into your keychain.(process may vary somewhat)
6. You can click on the + sign in order to have the server address added to the list of servers available when you use the Go and Connect to Server box in the future.
7. Your network folder should pop up on your desktop. When finished, you can drag the folder icon into the trash in order to close down the network resource. 

 

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Hall-Dale Central Office
7 Reed Street
Hallowell, ME 04347
(207) 622-6351